Contact Catl
Tell us the site location, intended duty cycle, capacity target, and schedule. A Catl storage specialist will help route the discussion to engineering, commercial, or service support.
Global renewable storage coordination
1200 Energy Plaza, Suite 800
Houston, TX 77002
Use this channel for early BESS sizing, solar plus storage planning, procurement review, or documentation questions that need an accountable first response.
+1 888 482 2385
[email protected]
[email protected]
Attach drawings, load profiles, tariff notes, interconnection letters, or preferred PCS partners when available. Clear inputs help Catl route the inquiry to engineering support faster.
Monday to Friday
08:30-18:00 local project desk time
Emergency commissioning routing by contract
For active construction or commissioning issues, include the project code, site country, cabinet count, software version, and the current alarm description.
Quote form
Useful details include usable capacity, grid connection target, battery chemistry preference, project country, delivery window, PCS partner, and whether the system is for solar shifting, peak shaving, backup, or EV charging support. If the project is still conceptual, send the business goal and the constraints you already know. If procurement is near, include commercial operation date, fire safety expectations, site ambient temperature range, enclosure preference, and any warranty language that your lender or owner engineer must review. Catl's response will separate assumptions from confirmed data so your team can decide what to validate next. For multi-site portfolios, note which assumptions repeat across sites and which items require local review, such as fire setbacks, seismic design, temperature derating, or utility telemetry.